Portage is accredited by Accreditation Canada

Accreditation is the recognition by an external, competent authority that an establishment is engaged in a continuous process of improving the quality of its services. This recognition by a third party provides credibility to the accredited organisation, eliciting greater confidence from the community, residents, and government authorities because of the importance that the establishment places on service quality.

Portage obtained the Accreditation Primer in July 2008. This first stage of the accreditation process began in 2006 with a motion from the Portage Board of Directors, which authorised that an agreement be reached with Accreditation Canada to accredit the organisation according to the requirements of the Loi sur les services de santé et les services sociaux. At this time it was agreed that the accreditation process would be applied across the entire organisation.

In 2010, Portage received full accreditation from Accreditation Canada.

The only Portage site to have yet to obtain accreditation is the centre in Keremeos, BC, which was established after Portage's accreditation process had begun. The Keremeos centre will be accredited sometime next year.

The actions and service quality improvements that have been put in place throughout the accreditation process have fostered pride in quality among all Portage staff members.

Portage is pleased to have participated in the accreditation process and is committed to maintaining the standards that have earned this certification, while continuously bettering its service in all areas.